Dear ASI Clients:
We are committed to the health, happiness and well-being of our clients, our staff, and our community given our sudden and jarring introduction to COVID-19 these past few months.
Assessment Services Inc. is committed to continuing to serve our clients during this time. Our office is following CDC recommendations for cleanings, as well as following the recommended precautions regarding coming to work. We practice social distancing during all appointments and in common areas of our facility. You may notice some changes as you walk through our doors, but our care and commitment to your mental well-being remain unshaken. We have shifted how we practice in order to continue to be able to serve you at this time.
Our office has implemented the use of telehealth in order to slow the spread of COVID-19. We are now offering all appointments telephonically and via our secure, HIPPA-compliant telehealth platform and will do so until further notice. Please contact our office directly should you have questions about this practice.
Finding help during this pandemic should not be difficult. We are in constant contact with our partners and referral sources to ensure that we are able to assist you with accessing services that you need in order to meet your goals.
Regarding in-person appointments and visits to our office, we ask that if you are showing symptoms, such as fever, cough, or shortness of breath, or if you have been in close contact with someone confirmed positive or currently being evaluated for COVID-19, please do not attend your in-person appointment.
If you are a client of one of our weekend jail-diversion programs, please know that we have taken many steps to ensure that we are doing our part to slow the spread of COVID-19. Some of these include, the use of masks, enhanced disinfecting measures, smaller group sizes, single room options and social distancing. Please do not hesitate to contact our office if you have questions regarding these programs. Your safety and the safety of our staff is paramount.
We understand and appreciate that this is a challenging time for everyone, and may be especially concerning for those struggling with mental illness, substance use disorders, and crisis situations. Please do not hesitate to reach out to us if you are experiencing increased anxiety, depression, or other issues.
We encourage those in a substance use disorder or mental health crisis to use the following 24/7 emergency phone numbers below:
- National Suicide Prevention Lifeline: 1-800-273-8255
- Foundation 2 Crisis Hotline: 1-800-332-4224
- Crisis Chat Line: 1-855-325-4296
If you are experiencing an emergency, please dial 911
We will continue to provide updates regarding our services and shifts that we are making to policy and practice as we have them via our website and personal phone calls from support/administration staff.
Please do not hesitate to call (515) 327-7036 or email firstname.lastname@example.org if you have any questions or concerns.
We are here to help you through this unprecedented time and we thank you for adapting to these changes with us. Thank you.